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QR code help

Why is my restaurant menu QR code slow or won't open?

A menu code usually fails because the PDF is large, tiny on a phone, hosted behind a login, or served by a slow host. Compress the file, use a mobile-friendly page, make sure it is public, and test on mobile data.

Common causes

How to fix it

  1. Compress images and keep the file small.
  2. Consider a mobile web page, which adapts to small screens, instead of a PDF.
  3. Open the link in a private window to confirm it needs no sign-in.
  4. Test on mobile data in the dining room.
  5. Use a managed code so you can swap in a new file or page without reprinting.
  6. Add breakfast and dinner destination windows if menus change by time.

How to prevent it

Put the menu link under version control: one named owner, one place to update.

Frequently asked questions

Should I use a PDF or a web page?

A responsive web page is easier to read on a phone. A small, well-formatted PDF can work.

Can I change the menu without reprinting?

Yes, with a managed code.

Related help

Create a code in the workspace ↗

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