▦ Luvox

QR code help

How can I tell whether a QR code is safe to scan?

You cannot tell from the pattern. Check the address your phone shows before you open it, look for stickers placed over a real code, and never enter a PIN, password or card details because a code asked you to. Scanning to receive money should never need your PIN.

Common causes

How to fix it

  1. Read the address your phone shows. Be wary of misspelled brand names or odd domains.
  2. Check that the code is part of the printed material, not a loose sticker.
  3. Do not enter passwords, card details or a UPI PIN to receive money.
  4. When paying, confirm the recipient name shown in your payment app.
  5. If it looks wrong, do not open it. Report it to the business and to the platform.

How to prevent it

If you run a venue, inspect displayed codes regularly, laminate or frame them, and put a written web address beside each.

Frequently asked questions

Can a QR code give my phone a virus by scanning?

Scanning only reads the link. Risk comes from the page you open or what you enter there.

How do I report a harmful code?

Send the short link and a screenshot to the platform's grievance contact. On this site, see the Grievance page.

Related help

Create a code in the workspace ↗

All QR code problems and fixes