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QR code help

Why won't my contact QR code save the contact to the phone?

Phones import contact cards differently. A card with too much data, a phone number without a country code, or unusual characters may not import cleanly. Keep fields minimal, use the international phone format, and test on both iPhone and Android.

Common causes

How to fix it

  1. Keep only name, role, one phone number and one email.
  2. Write the number in international format, for example +91 followed by the number.
  3. Test importing on an iPhone and an Android phone.
  4. If the card is large, link to a page with a save-contact button instead.
  5. Print the details next to the code.

How to prevent it

Decide whether the card represents a person or a team before choosing the phone and email.

Frequently asked questions

Can I update a card after printing?

With a managed code, yes. Already saved copies on people's phones do not change.

Is a contact code private?

Anyone who scans can read it, so share only what you are happy to hand out.

Related help

Create a code in the workspace ↗

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