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QR code help

Why won't my QR code scan on glossy paper, glass or curved packaging?

Reflections wash out squares and curves stretch the pattern. Use a matte finish, place the code on the flattest area, avoid seams and folds, and make it larger than you would on flat paper.

Common causes

How to fix it

  1. Choose a matte laminate or varnish.
  2. Put the code on the flattest part of the surface.
  3. Keep it away from seams, folds and edges.
  4. Increase the size to offset distortion.
  5. Test under the real lights and at the angle people will scan.

How to prevent it

Prototype on the real material. Packaging often needs a larger code than a flyer.

Frequently asked questions

Can I put a QR code on a window?

Yes, with matte vinyl placed to avoid glare, and a test from the real viewing position.

Does lamination matter?

Glossy laminate can reflect light. Matte is safer.

Related help

Create a code in the workspace ↗

All QR code problems and fixes